Reducing Never Events:
Actionable Ideas from the Executive Suite
Original Air Date: September 16, 2009
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Never events, as defined by the National Quality Forum (NQF), a national nonprofit coalition of physicians, hospitals, businesses and policy makers, include 28 preventable incidents that should never occur in a hospital. According to the NQF, ‘never events’ are errors in medical care that are clearly identifiable, preventable, and serious in their consequences for patients. Examples include surgery performed on the wrong patient, an infant discharged to the wrong person, or patient death because of equipment failure. With today’s healthcare organization facing increased consumer and regulatory pressure to improve clinical quality combined with declining Centers for Medicare & Medicaid Services (CMS) reimbursements when these events occur, reducing these events should be the highest priority for every healthcare executive.
Join our panel of hospital executives for a complimentary one-hour webinar on the three I’s of reducing never events:
- Identify
Improve your organization’s quality of care by identifying high-risk patients and practices in an effort to reduce never events. - Intervene
Identify steps your organization can take now to reduce these events - Impact
Understand the real, financial bottom line impact of lost reimbursement for patient errors.
This complimentary webinar will help you:
- Identify high-risk patients, practices and other causes of never events and CMS non-reimbursable occurrences
- Identify steps your organization can take to reduce never events and CMS non-reimbursable occurrences
- Explore and discuss the direct and indirect financial impact to a hospital
Presenters:
- Kyle Sanders, MBA, CPA, FACHE
Mr. Sanders is the CEO/Managing Director for the Northwest Texas Healthcare System.
- Philip P. LeBlanc, CPA
Mr. LeBlanc is the Director of Healthcare and Public Sector Advisory Services for MFR, PC.
- Vivian Dawkins, PhD, RN, NEA-BC
Ms. Dawkins is the Associate Chief Nursing Officer for the Center for Professional Excellence at The Methodist Hospital in Houston Texas.
This Complimentary Webinar Is Generously Brought To You By:
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The opinions reflected in this session are those of the speakers and are not reflective of the opinions of Decision Critical or the Honor Society of Nursing, Sigma Theta Tau International.
CE credit not available for this session.









