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Case Studies: A Case Study On Competency

Enterprise-wide Competency Standardization

Results in Increased Flexibility

 

Many times a nurse will take on a new position and the competency requirements for their particular role are either vaguely stated or not clarified at all.  With Decision Critical powering this aspect of the human resources mandate, customers are able to outline those competencies very specifically.  One hospital reported that they were better able to design individualized training plans for each of their employees based on the competency criteria that was entered into their system.  They found that their nurses were more successful at meeting the basic competency requirements of their roles, because they could see from their personalized learning plans what was expected of them right from the outset. 

The organization benefited from being able to document enterprise-wide standardization of competency in response to legal, compliance and regulatory requirements.  If required to, at any time, they could effectively say:  “These are the minimum standards against which everyone in our organization is trained.”   Beyond that, however, they enjoyed the flexibility that comes from being able to develop organization-specific requirements.  For example, they were able to specify the competency requirements specific to a Medical-Surgical Nurse, as compared with an Emergency Department Nurse.  With the click of a mouse the organization was able to run compliance reports by individual, department or the entire enterprise. 

What customers are saying

"What impresses us about Decision Critical, and why we continue to trust them with the delivery and tracking of our employees' continuing professional education, is their commitment to technical excellence and superior customer service.  They treat us as a valued customer, listen to what we have to say and work with us to solve challenges.  Decision Critical is a company we know we can rely on."

~ Carole Guinane

Former VP for Applied Business Science and Education & Training

MedCath Corporation

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What customers are saying

“Nurses need to track more professional development information today than ever before.  The online portfolio provides an ideal solution to parallel increases in nurse mobility and demands by employers for a wide variety of professional documentation.”

~  Jeanne Floyd, PhD, RN, CAE

Executive Director

American Nurses Credentialing Center (ANCC)

"Our member nurses serve in a wide range of workplace settings and specialty areas that demand excellence in knowledge, scholarship and leadership.  Critical Portfolio will greatly enhance our members' ability to track and manage their professional development and advancement while meeting the informational and compliance needs of the institutions they serve."

~ Nancy Dickenson-Hazard, RN, MSN, FAAN

CEO

Honor Society of Nursing, Sigma Theta Tau International

"Having had a career that spans more than 30 years and covers practice, education, military, consulting, publishing, and research, Critical Portfolio allowed me to put all my information and documents in one place on-line that is easily accessed, updated, and readily transformed into specific mini-profiles.  I only wish I had this earlier to keep track of the professional development components I need for licensure and certification.  The initial set up effort of importing 30 years worth of professional development is far outweighed by the benefit of having a secure repository of all this important data. It is so easy to maintain, I couldn’t imagine not having it."

~ Mary Smolenski, EdD, APRN, BC, FAANP, CAE

Director of Certification

American Nurses Credentialing Center

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